The year-end data released by the State Police confirm the drastic reduction in bank robberies, which are now a rarity and the increase in thefts in food shops, pharmacies, tobacconists, bingo halls and in general where there is turnout cash. What is most frightening is that these are dangerous phenomena, with unpredictable implications, as in most cases implemented by improvised criminals. It is difficult to deal with thefts of great magnitude, but always capable of creating a situation of great fear and tension at the point of sale, which can also cause a drop in customers.
Tecnocom TC Project has grasped the needs of its customers and has enriched its offer of solutions for cash security, offering products for every type of commercial activity. Cash, however, is not disappearing and is still the most used and accepted form of payment in the Italy. It is certainly the cheapest payment method, since there are no commissions for customers and merchants, but this does not mean that its management does not have a cost.
Today, modern cash holding solutions allow retailers to capture both the goal of reducing costs and safety by reducing shortfalls and maximizing cash management efficiency. The adoption of front office cash management systems allows retailers to implement the management of closed-cycle counting where the money is entered by the customer via self payment and secured in special boxes, with anti-intrusion systems, to then be directly deposited in the central safe. The self-service payment management frees the cashier staff from repetitive tasks and completely eliminates the risk of any possibility of error in the counting of the remains making the payment operation for the customer simple and safe. The elimination of the risk of cash robbery, deriving from the elimination of the cash available, makes the sales outlets and game rooms in general safer, with great benefit for both internal staff and customers. The custom projects of Tecnocom TC Project bring advantages not only in-store but also in all out-store management. They allow to significantly reduce the insurance and banking costs deriving from the delay between collection and credit. However, there are also back office cash management solutions that implement a defined closed-loop management, as they are used only for cash fund, deposit, withdrawal and balancing activities. These solutions, while bringing considerable benefits in the management of in-store and out-store money, do not, however, fulfill the need to guarantee greater security for both the point of sale personnel and the customers themselves during normal sales activities.
The main reason that has blocked the spread of these technologies so far is certainly related to the cost of the equipment, especially with regards to the front office cash management solutions that should be integrated into every cash desk. On this issue the main suppliers of these technologies are bringing to the market models of offerings no longer tied to the sale of hardware and related professional activities but provided as outsourced services which, in addition to guaranteeing the installation and use of the hardware, integrate all supply chain activities for money management. Cash management as a whole is part of a wider cycle which, to be efficient and reliable, requires collaboration between the various parties:
Only through the integration of all the links in the supply chain is it possible for retailers to maximize the effectiveness of these solutions.
This is the reason why it is necessary to address the issue through a uniform project that optimizes all the processes involved even those that do not concern the traditional cash desks but the self service islands already widely used in many sales outlets.